Our Training Approach
Hands-On Learning
Interactive sessions where you practice real tasks on your actual website, not just watch demonstrations.
Role-Based
Training tailored to different team members' needs administrators, content editors, and volunteers.
Ongoing Resources
Video tutorials, written guides, and reference materials you can access anytime.
What We Cover
Content Management Basics
- Creating and editing pages
- Adding and formatting text
- Uploading and managing images
- Creating links and menus
Event Management
- Adding events to the calendar
- Managing event registration
- Sending event announcements
- Viewing attendance reports
User & Member Management
- Adding and managing user accounts
- Setting user roles and permissions
- Managing member directories
- Password resets and account support
Forms & Communications
- Creating and editing forms
- Viewing form submissions
- Managing email lists
- Sending newsletters and updates
Site Maintenance
- Basic troubleshooting
- Understanding analytics
- When to request support
- Best practices and tips
Training Options
Live Training Sessions
Interactive online or in-person sessions tailored to your team's needs.
- 2-4 hour sessions
- Q&A time included
- Custom agenda
Self-Paced Resources
Comprehensive documentation and video tutorials you can access anytime.
- Video library
- Step-by-step guides
- Quick reference cards
Ongoing Support
Continued access to our team for questions as you gain confidence.
- Email support
- Screen sharing assistance
- Refresh sessions available
Train-the-Trainer
Equip key staff members to train others in your organization.
- Advanced training
- Training materials provided
- Certification available