Your platforms are the foundation that supports everything else. They include your website, communication tools, management systems, and physical spaces. Choosing and implementing the right platforms can dramatically improve your organization's efficiency and user experience.
Digital Platforms
Website
Your website is often the first point of contact with your community. It should:
- Clearly communicate your purpose and values
- Make it easy to find information about programs and events
- Provide clear paths to get involved
- Be accessible on all devices
- Load quickly and be easy to navigate
Communication Tools
Effective communication keeps your community connected:
- Email newsletters and announcements
- Text messaging for time-sensitive updates
- Social media presence
- Internal communication platforms for staff and volunteers
- Community forums or discussion boards
Event & Program Management
Systems to organize and manage your offerings:
- Online event registration and ticketing
- Calendar integration and scheduling
- Attendance tracking
- Program enrollment and waitlists
- Automated reminders and communications
Member Management
Keep track of your community and their engagement:
- Membership database with profiles
- Donation and payment tracking
- Volunteer hour logging
- Engagement history and preferences
- Reporting and analytics
Mobile Accessibility
Meet your community where they are:
- Mobile-responsive website design
- Mobile apps for enhanced engagement
- SMS communication options
- Mobile-friendly forms and registration
- Digital member cards and check-ins
Security & Privacy
Protect your community's information:
- Secure data storage and backups
- Privacy policy and compliance
- Secure payment processing
- User access controls and permissions
- Regular security updates and monitoring
Choosing the Right Platforms
Consider Your Needs
What specific challenges are you trying to solve? Start with your pain points and prioritize platforms that address your most pressing needs first.
Assess Your Resources
Consider your budget, technical expertise, and staff capacity. Sometimes a simpler solution that your team can manage is better than a complex system that sits unused.
Look for Integration
Choose platforms that work well together. Data should flow seamlessly between your website, member database, email system, and other tools.
Plan for Growth
Select platforms that can scale with your organization. It's better to grow into a system than to outgrow it and need to migrate.
Get Expert Help
Working with specialists who understand both the technology and non-profit needs can save you time, money, and frustration in the long run.
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